care about your future

Here we will publish answers to some of the more commonly asked questions we receive from members over time.

We will update this list regularly so if you have a question that you think would be of interest to other members, please do ask it by using the ‘Contact us’ link. 

Watch the video

How does NHS 2015 compare with the previous scheme?

The ‘Forms and Publications’ section of this site has a link to a useful scheme comparison table.

I am unable to locate the ERRBO quote form

The ERRBO quote form can be accessed from the ‘Forms and Publications’ page.

I can't reset my password

This problem relates to My Pension online member services. Please use the contact us form to alert us to your problem.

I can't get the sound to work on the video

In most circumstances you should be able to get the video to play with sound. However, not all computers are fitted with soundcards.

You can view the video with subtitles by pressing the 'CC' button.

I'd like to see my annual benefit statement

You can see this by accessing My Pension online member services.

I'd like more information about the 1995 and 2008 sections

This website provides information about the NHS 2015 scheme. If you have benefits in the previous pension scheme for NHS employees, you can find information about this scheme on our main website.

What about the Choice exercise?

Information about the Choice exercise has been added to the main SPPA website.

How is tapered protection worked out?

Tapered protection is applicable where a member is beyond 10 years but less than 13 years 5 months from their normal pension age (NPA) as at 1 April 2012.  The formula subtracts two months from the protection period that for each additional month beyond 10 years which the member is away from their NPA as at 1 April 2012 (rounded up to the nearest whole month).

If you are in the tapered protection period as described above, you can find out when you will move to the NHS 2015 scheme by using the tapered protection calculator or by opening the table which applies to you below and finding your birthday.

My Pension online services

If you have a question about your benefits you may be able to find the information you’re looking for instantly by viewing your details securely online. MyPension Online Access

Register for MyPension access