care about your future

Here we will publish answers to some of the more commonly asked questions we received from members over time.

We update this list regularly so if you have a question that you think would be of interest to other members, please do ask it by using the Contact us link.

Watch the video

Where is the Faster Accrual quote form?

The Faster Accrual quote form can be found on the Forms and Publications page. 

I can't reset my password

This problem relates to My Pension online member services. Please use the contact us form to alert us to your problem.

I can't get the sound to work on the video

In most circumstances you should be able to get the video to play with sound. However, not all computers are fitted with soundcards.

You can view the video with subtitles by pressing the 'cc' button.

I'd like to see my annual benefit statement

You can see this by accessing My Pension online member services.

I'm looking for information about the STSS

Information about the Scottish Teachers' Pension Scheme (STSS) can be found on our main website at

The STSS was the previous scheme for teachers and lecturers in Scotland before the Scottish Teachers' Pension Scheme 2015 launched on 1 April 2015.

My Pension online services

If you have question about your benefits you may be able to find the information you’re looking for instantly by viewing your details securely online. My Pension Online Access

Register for MyPension access